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23 Maldon Road




Office : 0208 773 4308

Onsite :  07949 514238

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Ombudsman Scheme

We are members of The Removals Industry Ombudsman Scheme, therefore In the highly unlikely event that you are dissatisfied with our service you can rely on impartiality of The Ombudsman to sort it out fairly. I am pleased to confirm that none of our customers have in fact complained to The Ombudsman.

We are inspected by an Ombudsman accredited inspector, bound to abide by The Ombudsman’s decisions and for your further comfort The Ombudsman’s services are provided totally free to consumers.

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Helpful tips for successful moving… take the stress out of your move!

Whether you are moving house, flat, or offices here are a few tips to help you have a stress-free move,

•  Book your removal as soon as you can.

•  A map showing your new address and a contact telephone number is always helpful.

•  Package and box as much as possible.

•  Avoid overloading boxes.

•  Label each box clearly, and indicate the following:

(a) Which room it should go in

(b) Whether it is fragile

(c) If it should be loaded last so it will be unloaded first.

Just before your moving day…

•  Drawers: Leave drawers as they are but do not lock them. Avoid over-filling chests, sideboards or drawers.

•  Plan: Work out where you want your possessions in the new home - drawing a plan is helpful. Make sure someone is at the new house to show where things go.

•  Flats: You will need priority for the lift! If the lift is small (or non-existent) please warn us in advance

•  Unloading: You've seen the new house, we haven't. Warn us about unexpected hazards such as poor access, small doorways, spiral staircases or trees etc.

•  Spare key: It happens all the time - the van is at the new house before the owner. If possible, give us a key.

•  Checking out: Before you leave the house, check the rooms to make sure nothing has been left behind.

•  Packing Materials: If you’re packing  up yourself, our packaging materials can be bought at competitive prices.

Tel: 0208 773 4308   paulsremovals@hotmail.co.uk

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