We are members of The Removals Industry Ombudsman Scheme, therefore In the highly unlikely event that you are dissatisfied with our service you can rely on impartiality of The Ombudsman to sort it out fairly. I am pleased to confirm that none of our customers have in fact complained to The Ombudsman.
We are inspected by an Ombudsman accredited inspector, bound to abide by The Ombudsman’s decisions and for your further comfort The Ombudsman’s services are provided totally free to consumers.
How do I get a quotation?
You can call us to arrange for an assessor to visit at a convenient time, or use our online quote request.
Are Paul's Removals a member of any official organisations?
Yes, we are member of The Road Haulage Association, and The National Guild of Removers & Storers.
Are Paul's Removals insured?
We are fully insured and members of the RHA to give you the peace of mind that you are dealing with a professional removal company.
Do you provide a packing service?
It is essential that your belongings are correctly packed before your move. This is sometimes a job best left to the professionals. At Paul's Removals we provide an affordable packing service to ensure your items arrive at your new home safely.
Do Paul's Removals provide a business relocation service?
We’re ready when you are! We’ve been successfully relocating business for many years with an outstanding track record. Our team is ready to be at your service, out of hours or at weekends to ensure you are back in business as quickly as you can be.
Can you offer storage services?
We provide safe and secure self-storage at prices you can afford. Based in Wallington we are ideally placed for Waterloo, Lewisham, Surrey and London.
I am moving overseas, what do I do about my pets?
Depending on where you are moving to, your pets may need to go through a quarantine process. Overseas pet transportation is best handled by an agent who is qualified. If you need help we can put you in touch with a number of specialists who are reliable and can handle the transport of your pets professionally.
Can you provided boxes and crates for our move?
Yes of course, simply let us know what you need, or if you need help packing up just let us know.
Are you on Checkatrade?
Yes, Checkatrade is great for assuring you that the we are reputable, vetted and rated well, and we are proud of the feedback our customers leave for us.
